Privacy Policy
Last updated: 31/03/2025

Introduction

At A&D Carbon Solutions, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at www.adcarbonsolutions.com and engage with our services. Please review this policy to understand your rights and how we handle your data.

Information We Collect

We may collect personal data that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Company name

  • Any other information you submit via forms or direct contact

We may also collect certain technical information automatically, such as:

  • Browser type and version

  • IP address

  • Pages visited

  • Time spent on our site

  • Referring URL

  • Device and operating system information

This is typically gathered via cookies and similar technologies.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support

  • To improve our website functionality and user experience

  • To send updates, promotional materials, or relevant information (only with your consent)

  • To process transactions or service requests

  • To comply with legal and regulatory requirements

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we only process your personal information when we have a legal basis, including:

  • Your consent

  • To perform a contract with you

  • To comply with legal obligations

  • To pursue legitimate interests that do not override your data protection rights

Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Trusted third-party service providers who assist in operating our website and services (e.g., hosting, email delivery, analytics)

  • Law enforcement or regulators if required by law

  • In the event of a business transfer or acquisition

All third-party providers are obligated to handle your data securely and only for the purposes specified.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Rights (Under GDPR)

If you are in the EEA or the UK, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain types of data processing

  • Request data portability

  • Withdraw your consent at any time, where applicable

To exercise any of these rights, please contact us at info@adcarbonsolutions.com.

Cookies and Tracking

We use cookies to:

  • Analyze website traffic and usage patterns

  • Enhance user experience and functionality

  • Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. Continued use of our website after such updates constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
A&D Carbon Solutions
Email: info@adcarbonsolutions.com
Website: www.adcarbonsolutions.com